ABOUT HRC

We believe if your human resource function is solid it will positively impact your employee morale, and your bottom line.

The Missing Piece
of your Human Resource Puzzle

Our Human Resource solutions, provide you with peace of mind and vital business resources. Our work with your company is completely customized: from start date and scope of project, to the speed of work and choice of billing arrangements. Our human resource solutions cater to your unique business needs and position you for maximum productivity.

Our Team

Karyn Jensen
MS, SPHR, SHRM-SCP
Founder & CEO
Alia Deffer
SHRM-CP
Senior HR Business Partner
Taylor Bauer
SHRM-CP
HR Business Partner
Terra Jacobs
HR Administrator
Bri Ruddy
Business Development Specialist
Anahi Bravo
Spanish Translator
Chrissy Zerr
HR Administrator

HRC Believes In...

What client's can expect when they work with our team
Constant
Learning

Constant Learning

We are committed to stay on top of emerging laws and changes that would affect our clients and/or HRC. We are open to innovative ideas from outside leaders, clients and our co-workers on how we approach situations – even those that are familiar to us as we realize we can learn something in all experiences.  We strive to make the best educated decision on issues we are approached on. And we realize that if we don’t know an answer, it is okay to say so.  We will then use our resources to get an answer. Guessing in any situation is not an option for us. And we will look at any mistake or error made merely as a teaching moment for next time.

Team
Work

Team Work

We know that alone we can do anything, but together we can do everything. We will seek out ways to help our fellow co-workers complete their work on time and efficiently. If we have completed all of our tasks, we will ask others how we can help them with their tasks.  Our goal as a team is to complete projects for our clients at a 100% accuracy, delivered early and/or on time. This level of service can only happen with collaborative support by the team.

Passion

Passion

We work passionately for our clients, our team and ourselves. We know that what we do makes a difference in people’s lives.  However, we will not allow passion for our clients to override our personal peace. We are as passionate about our family as our job and we realize that for our team, there are days that one comes before the other and vice versa. And that is okay.

Ownership
mentality

Ownership mentality

We will work on our client accounts as if they are the only client we have and as if we are the owner of the business. We realize that we are the face of HRC when we are at work or when we are working on projects for our clients. We are responsible for our actions and outcomes and own everything that takes place in our work and our life.  When dealing with clients, we keep in our mind any potential liability for not only our client but also for HRC. In addition, we will treat every client with the utmost respect and regard to maintain the extraordinary reputation HRC has.

Balance

Balance

We have a balanced approach to life. We know that our spiritual/religious, social, physical and family aspects of life are just as important as our financial, intellectual and work life.  We complete our work and our most important tasks first, so we can have quality time to ourselves. We realize that we can only do the best we can do and sometimes that has to be enough, not only for our clients, but with each other.  As important as HRC and our jobs are, without our mental and physical health, we cannot be effective. We will communicate with our team when we feel overwhelmed (either personally or professionally), so the team is able to assist each other.

Relationships

Relationships

In our dealings with co-workers, clients, and vendors we will approach them as the people they are - considering their feelings, their backstory and any current challenge they face.  Our number one mode of communication with clients will be by phone or in person using email or text as a last resort, or to convey detailed information. When asked for or needed, we will encourage our clients and co-workers to take a breath or a break knowing that HR can cause elevated levels of stress. Our team helps each other remain grounded and inspired. Laughing and having fun while we work is not only accepted, it is imperative to our success and that of our clients. Our goal is to maintain and develop long term relationships with each other and our clients.

Making A
difference

Make a difference

Most importantly, we know that we can’t make a difference in anyone’s life if we first haven’t made a difference in our own and our families. As HR professionals, we believe we improve our community by helping companies build better businesses by leveraging our expertise with regards to their employee issues.  We support our community and HRC by volunteering our time, talents, and treasure in areas we feel led.

Strategic
Innovation

Strategic Innovation

We challenge ourselves in our thoughts and actions to create the best outcome for our clients and for ourselves. This sometimes means letting go of traditional thinking and allowing creative problem solving to happen. We are thoughtful, levelheaded and open to new perspectives even if they are different from ours.

Expansion

Expansion

We will continue to elevate, expand, and grow HRC into a national company and international company. We will do this by recruiting new business HR business partners in other states and countries. We will continue to develop our knowledge of other states labor laws and best practices. And we will grow our business by securing speaking engagements outside of our current sphere of influence.

Trusted
Expert

Trusted Expert

We will stand our ground when we need to stand our ground. We will see gray when we are able to see gray. We will balance the needs of the company with the needs of the employees to have the best outcome for both parties. We are experienced leaders. We realize that if we don’t know the answer to a question, we can say so and research it to find the answer. Guessing is not an option. We are confidential in all our dealings with HRC’s clients which helps promote trust.

Tenacity

Tenacity

We know that some clients may not move at the speed at which we think they should, but we will not give up on helping them achieve their best. We will not make assumptions. We will over communicate information so that lack of follow-through cannot be said about HRC. And we will treat each project or task with a sense of urgency based on our priorities. If we are procrastinating on a task, we will ask for assistance from our co-workers so that we do not miss deadlines.

Accuracy

Accuracy

When we are working on a task or project, we focus our thoughts, energy and attention on the successful outcome of whatever we are doing. We know that multi-tasking creates errors and stress for our intellect. We are disciplined in our work so our results, growth and accuracy are consistent. We ensure accuracy by following whatever system has been put in place to get a particular task done. We double check all our work because we know anything we say or write is a reflection of our company.  Therefore, we have a second set of eyes look at all work that goes out.

VALUES IMPORTANT TO THE TEAM

Constant Learning

I am committed to stay on top of emerging laws and changes that would affect our clients and/or HRC.  I am open to new ideas from outside leaders, clients and my co-workers on how I approach situations – even those that are familiar to me as I realize I can learn something in all experiences.  I strive to make the best educated decision on issues I am approached on.  And I realize that if I don’t know an answer, it is okay to say so.  I will then use my resources to get an answer.  Guessing in any situation is not an option for me. And, I will look at any mistake or error made merely as a teaching moment for next time.

Team work

I know that alone I can do anything, but together we can do everything.  I will seek out ways to help my fellow co-workers complete their work on time and efficiently.  If I have completed all of my tasks, I will ask others how I can help them with their tasks.  Our goal as a team is to complete projects for our clients at a 100% accuracy, delivered early and/or on time.  This level of service can only happen with collaborative support by the team.

Passion

I work passionately for my clients, my team and myself.  I know that what we do makes a difference in people’s lives.  However, I will not allow passion for our clients to override my personal peace.  I am as passionate about my family as my job and I realize that for me and my team, there are days that one comes before the other and vice versa.   And that is okay.

VALUES IMPORTANT TO THE FOUNDER

Ownership mentality

I will work on my client accounts as if they are the only client I have and as if I am the owner of the business.  I realize that I am the face of HRC when I am at work or when I am working on projects for our clients.  I am responsible for my actions and outcomes and own everything that takes place in my work and my life.  When dealing with clients I will keep in my mind any potential liability for not only our client but also for HRC.  In addition, I will treat every client with the utmost respect and regard to maintain the extraordinary reputation HRC has.

Balance

I have a balanced approach to life.  I know that my spiritual/religious, social, physical and family aspects of life are just as important as my financial, intellectual and work life.  I complete my work and my most important tasks first, so I can have quality time to myself.  I realize that we can only do the best we can do and sometimes that has to be enough, not only for our clients, but with each other.  As important as HRC and our jobs are, without our mental and physical health, we cannot be effective.  I will communicate with my team when I feel overwhelmed (either personally or professionally) so that the team is able to assist me.

Relationships

In my dealings with co-workers, clients and vendors I will approach them as the people they are - considering their feelings, their backstory and any current challenge they face.  My number one mode of communication with clients will be by phone or in person using email only as a last resort, or to convey detailed information.  When asked for or needed, I will encourage my clients and co-workers to take a breath or a break knowing that HR can cause high levels of stress.  Our team helps each other remain grounded and inspired.   Laughing and having fun while we work is not only accepted, it is imperative to our success and that of our clients.  Our goal is to maintain and develop long term relationships with each other and our clients.

VALUES THAT ARE IMPORTANT TO THE COMPANY

Make a difference

Most important, I know that I can’t make a difference in anyone’s life if I first haven’t made a difference in my own and my families. As an HR professional, I believe we improve our community by helping companies build better businesses by leveraging our expertise with regards to their employee issues.  I support our community and HRC by volunteering my time, talents, and treasure in areas I feel led.  

Strategic Innovation

I challenge myself in my thoughts and actions to create the best outcome for our clients and for myself.  This sometimes means letting go of traditional thinking and allowing creative problem solving to happen.  I am thoughtful, levelheaded and open to new perspectives even if they are different from mine.  

Development

We will elevate, expand, and grow HRC into a national company, reach other states outside of the Nevada region, work alongside other HR Business Partners, and train and coach on a global level while developing our knowledge of other’s states labor laws and best practices in order to advise on a broader level

VALUES THAT ARE IMPORTANT TO THE CLIENT

Trusted Expert

I will stand my ground when I need to stand my ground.  I will see gray when I am able to see gray.  I will balance the needs of the company with the needs of the employees to have the best outcome for both parties.  I am an experienced leader.  I realize that if I don’t know the answer to a question I can say so and research it to find the answer. Guessing is not an option.  I am confidential in all my dealings with HRC’s clients which helps promote trust.

Tenacity

I know that some clients may not move at the speed at which I think they should, but I will not give up on helping them achieve their best.  I will not make assumptions.  I will over communicate information so that lack of follow-through cannot be said about me or HRC.  And I will treat each project or task with a sense of urgency based on my priorities.  If I am procrastinating on a task, I will ask for assistance from my co-workers so that we do not miss deadlines.

Accuracy

When I am working on a task or project, I focus my thoughts, energy and attention on the successful outcome of whatever I am doing.   I know that multi-tasking creates errors and stress for my intellect.   I am disciplined in my work so my results, growth and accuracy are consistent.  I ensure accuracy by following whatever system has been put in place to get a particular task done.  I double check all my work because I know anything we say or write is a reflection of our company.  Therefore, I have a second set of eyes look at all work that goes out.

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Karyn Jensen
Founder & CEO

Karyn Jensen founded HRC, Ltd. over 20 years ago to tackle the complex “people issues” facing her industry. To date, she’s helped more than 700 organizations navigate their way through recruitment, employee relations, leadership, and employee retention.

Armed with a Master’s of Science Degree in Human Resource Management, two bachelor’s degrees in Psychology and Communications from Chapman University, and SHRM – SCP and SPHR certified, Karyn is well equipped to deal with the monumental and ever-changing workforce shifts when it comes to leading our humans.

Karyn’s true passion is public speaking and training, having spoken to more than 5,000 people in her career. She believes, “when it comes to leading your humans, you don’t have time to not have time.” We all know working with employees can be challenging. Karyn makes the road easier by delivering workshops, keynotes, and trainings around management, employee retention, communication/engagement, and harassment. She asks the tough questions, so you walk away ready to motivate, retain, and manage your organization at an exceptional level.

As a single mom who raised two teenage girls into adulthood, Karyn has mastered the art of crucial conversations, the importance of win/win negotiations, and the benefits of gratitude and teamwork.

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Alia Deffer
Senior HR Business Partner

Alia joined HRC, Ltd. in 2023. She leads the team and clients as a professional coach in employee relations and special projects. She has more than 10 years of experience in Human Resources from startup companies to large corporations.

She has a Bachelor of Science in Psychology and Biology from Bastyr University, a coaching certificate through Vera University, a program with curriculum accredited by the International Coaching Federation, a Human Resources Management certificate from the University of Nevada, Reno, and a Senior Certified Professional Society of Human Resources Management credential.

Currently, Alia is enrolled in the Institute for Professional Excellence in Coaching program and plans to go on to obtain an International Coaching Federation credential. Alia enjoys nature, traveling, playing games and quality time with her family.

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Taylor Bauer
HR Business Partner

Taylor joined HRC, Ltd. in March of 2020. She has a Bachelor of Arts Degree in Human Resource Management from Colorado State University and became a SHRM Certified Professional in May of 2022.

In the daily rhythm of the job, Taylor is the go-to person for day-to-day HR administration, job description development, benefits administration, and acts as the point of contact for employees and clients. With a keen eye for detail and a commitment to excellence, Taylor ensures that our HR processes are not only compliant, but also tailored to meet the unique needs of our clients.

An avid hiker and camper, Taylor cherishes adventures with her energetic yellow lab.

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Terra Jacobs
HR Administrator

Terra joined HRC, Ltd. in February of 2018. She holds an Associate’s Degree in Business Administration. With previous experience in various administrative tasks and business billing, Terra handles all the bookkeeping for HRC. She also assists with daily administrative activities and serves as a second pair of eyes before HRC’s most important documents are sent to our clients.

She works remotely from her small ranch in rural Nevada. When she’s not working, she spends her time with her husband, caring for their three children and the endless chore of keeping the ranch animals healthy and fed.

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Bri Ruddy
Business Development Specialist

Bri started with HRC, Ltd. in August of 2023 and brings more than 10 years of Marketing and Communications expertise to the team. Just as HRC has many diverse clients, Bri has worked in many industries in her career from gaming to flooring to healthcare and beyond!

She is a true Nevadan, born and raised, attended the University of Nevada, Reno where she obtained her bachelor’s degree in journalism, and now lives in South Lake Tahoe with her husband enjoying all the seasons and hobbies Tahoe has to offer.

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Anahi Bravo
Spanish Translater

Anahi  joined HRC, Ltd. September of 2023 to assist in translating for our Spanish community through daily HR needs and in-person trainings. She comes from a background of administrative work in the healthcare setting. She currently holds an Associates of Arts degree with an emphasis in social work and is currently continuing her education.

She was born and raised in Reno and is now able to raise two, beautiful girls in her hometown alongside her fiancé.

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Chrissy Zerr
HR Administrator

Chrissy is our in-office HR Administrator. She has a Bachelor's Degree in Business Management and six years of administrative experience in the education system.

Chrissy serves as the welcoming voice on the other end of our office phone and is the primary point of contact for clients seeking assistance. During her time with HRC Ltd., Chrissy has rapidly established herself as an innovative contributor to our team, offering fresh perspectives that encourage us to explore new approaches. We are delighted to have her on board and anticipate the valuable contributions she will continue to make to HRC, Ltd. in the future.

Chrissy is originally from a small country town in central California and has taken a liking to the 'city life' that Reno has shown her. She enjoys taking her dog to local dog parks and trying a variety of new restaurants with her boyfriend.

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Anahi Bravo

Anahi recently joined HRC, Ltd. September of 2023 to assist in translating for our Spanish community through daily HR needs and in-person trainings. She comes from a background of administrative work in the healthcare setting. She currently holds an Associates of Arts degree with an emphasis in social work and is currently continuing her education.

She was born and raised in Reno and is now able to raise two, beautiful girls in her hometown alongside her fiancé.

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