I was watching NBC tribute to Class of 2020 and one of the speakers shared this quote that absolutely applies to all of us. I have to share it……Not everything faced can be changed. But nothing can be changed until its faced. Change is not our favorite thing as humans.
I was on Mike Bosma’s radio show a few weekends ago, Bosma on Business AM 780, and we were talking about how people just aren’t behaving properly especially towards employees as we are starting back up. Especially when it comes to safety protocols put in place. Employers are either not doing enough, or doing too much.
Mike asked me “How do we control our customers to be kinder and more patient to our employees?” And my answer was that it’s a bigger issue — all of us are grieving things in these massive changes – big, and small and in between.
And when people grieve, we act differently than we normally would. And to compound it more, we haven’t had our grieving process to support us. For example– going to work to be distracted, having friends over, going out for dinner and a glass of wine, going to the gym, going to a movie, shopping, taking our kids somewhere, going away for the weekend….we just don’t have it which makes the whole situation worse.
So as our employees return and our customers come back, I think it is important to keep this thought in mind. Just like when someone passes, we all do it differently. Patience and grace for all at this time.
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And for our employees, we need to be ULTRA sensitive, connected and aware of how they are feeling and handling all these changes. For those coming back, and for those that are working remotely. Mental health is suffering at this point for many. SO NOW MORE THAN EVER – talk to your people. I know I sound like a broken record about communication. We just can’t do enough right now.
Here we are, halfway through the year, with enough events, fear, stress and unrest than should ever happen in a person’s lifetime!! I came to the realization lately, that navigating our way through this pandemic seemed to start out as a sprint, but now it seems we are running a marathon. And each of us plays a critical role in this marathon. So, it becomes even more important that we take care of OURSELVES (physically and mentally) in the process.
Working from home has become a job requirement for many employees during this pandemic. And working from home comes with its own immense challenges. Part of the challenge is that we can easily be influenced to work the entire time we are at home. It’s important to separate your work space and time from your home space and time. When you are in work mode, put a sign on your office door (or bedroom… or bathroom), and tell your loved ones that you can’t be bothered for the next few hours. And when your workday is over, be present in your home. Eat dinner without any technology, play board games with your kids, catch up on a feel-good show. Take time to truly unwind from not only your workday but unwind from world events.
We all need to be able to sustain this for the long haul. Part of being able to do that is using your resources and being intentional– talk to other business owners, your colleagues, your friends. Find out how you can help each other get through this time. Maybe it’s a virtual happy hour, or a social distancing dinner at the park. Or some much needed advice. This is no time to verbally isolate!
As business owners, employees, parents, friends and people, I encourage you to remember that you don’t have to be the fastest with the answers – because the answers aren’t easy right now. But, in order to attempt to be able to figure it out, you have to rest. We need each other for emotional support as well as business support. I am not sure we are fully aware of what the stress of this is doing to our minds and our bodies. We are only going get through this day by day and by leaning on each other and taking care of ourselves in the process.